Equal Exchange - Food Service Sales Representative

The Equal Exchange Sales Department is seeking a Food Service Sales Representative to assist Equal Exchange�s Food Service team in growing our national account base. We are looking for a motivated candidate with strong communication and problem solving skills, the willingness to travel, the ability to work both independently and with a team, and who works well in a creative, fast-paced environment. Previous sales and food service experience preferred.

This is a full-time salaried position out of our West Bridgewater, MA office. Equal Exchange is a worker-owned cooperative and an equal opportunity employer. Please submit a resume and cover letter to: Lynsey Miller at lmiller@equalexchange.com or mail to Equal Exchange, Attn: Lynsey Miller, 50 United Drive, W. Bridgewater, MA 02379.

Job Description:

Full-time permanent position, on worker-owner track (40-45 hrs/wk)
Salary: $29,700 + depending on experience
Benefits: 100% individual health and dental premium coverage for employees, plus 40% premium coverage for dependents, vacation, holidays and sick days
Report to: Food Service Manager
Responsible for: Meeting annual new sales and growth goals as determined by supervisor, participation in strategy and team development, order taking and customer service as needed

Qualifications:

Ability to communicate well and problem solve with customers, team members and staff
Ability to effectively manage time and responsibilities
Ability to work well with others
Ability to rebound from rejection
Ability to work independently and within a team
Previous sales experience preferred
Previous experience in Food Service preferred
Previous experience with progressive business preferred
Ability & willingness to travel

Responsibilities:

Maintain and deepen relationships with current customers within assigned sales territory
Deepen customers� understanding of fair trade and Equal Exchange mission
New Sales development: prospecting, cold calling, evaluating, negotiating, proposing and closing new accounts
Manage, qualify and prioritize incoming sales inquiries
Develop and pursue network sales
Communicate the characteristics of Equal Exchange coffee, tea, cocoa, chocolate and other products
Communicate, understand and work comfortably with FS equipment
Maintain quality standards throughout supply chain to consumers
Be able to problem solve and fix basic equipment related issues in the field and over the phone
Understand customers� needs and problem solve
Travel 4 to 6 days per month (as determined with supervisor)
Work with and support regional team
Design, implementation and evaluation of promotional strategies
Work with Natural Foods Reps and Brokers, as necessary, to best serve accounts in region
Communicate effectively with customer service team & equipment personnel, including maintaining account database systems.
Accountable for individual sales goals

Help develop, refine and implement Food Service team strategy and systems
Support team members as needed or directed
Some program work as determined by supervisor or Director of Sales
Continuous training in Sales, Marketing, Equipment and Product Quality

Support Customer Service team as needed by effectively answering phones, taking accurate orders, problem solving and responding to customer inquiries

Participate in staff, team, departmental and educational (Exchange Time) meetings
Develop an understanding of Equal Exchange�s producer partners and trading model
Understand and participate effectively in our worker cooperative model
Flexibility to engage in other tasks as needed by the organization

To apply:

Please submit a resume and cover letter to: Lynsey Miller at lmiller@equalexchange.com or mail to Equal Exchange, Attn: Lynsey Miller, 50 United Drive, W. Bridgewater, MA 02379.

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50 United Drive, West Bridgewater, MA 02379
Phone: 774-776-7400 • Fax: 508-587-0088
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