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Retail Coffee Shop Manager |
Responsible for overall successful management of retail food establishment, including hiring and scheduling staff, accounting and money handling, product purchasing and cost control, promotion, facility maintenance, and design of strategy. Full-time permanent position, on worker-owner track (40-45 hrs/wk).
Please send resume and cover letter to twilde@equalexchange.com or:
Tom Hanlon-Wilde
Equal Exchange
P.O. Box 812
Hood River, OR 97031
Qualifications
- Ability to hire, train and supervise team of baristas
- Ability to communicate with customers, team members and staff
- Ability to effectively manage time and responsibilities
- Ability to effectively problem solve with customers and team members
- Previous retail food establishment experience
- Accounting and cash management experience
- Previous equipment experience preferred
- Previous experience with progressive organization preferred
- Ability to work well with others
Responsibilities
Quality Control
- Ensure quality of drinks and foods offered regardless of time of day
- Ensure cleanliness of facility and equipment
- Maintain proper supplies of ingredients, paper supplies, cash, and other supplies
Training and Team Management
- Recruit Staff
- Hire Staff
- Conduct Training: Espresso Drinks
- Conduct Training: Other Drinks
- Conduct Training: Food
- Conduct Training: Cash Register Maintenance
Accounting and Money Handling
- Record Daily Till
- Undertake Deposits and Receipts
- Maintain Cash Register and Register Reports
- Provide Recordkeeping
- Control Costs: Labor
- Control Costs: Ingredients
- Control Costs: Supplies
- Calculate and Report Profit and Loss
Facility Maintenance
- Maintain Brewing Equipment and Service Contracts
- Maintain Counter and Signage and Service Contracts
- Ensure Cleaning and Renovations Accomplished
- Undertake and/or Arrange Emergency Repairs
- Advise, Obtain Approval, and Execute Equipment Purchasing Decisions
Promotion and Customer Service
- Ensure Dependable Schedule of Hours
- Execute Promotional Activities
- Design Promotional Activities
Personnel and Fair Trade Development (5 hours)
- Participate in staff, team, departmental and educational (Exchange Time) meetings
- Understand Equal Exchange’s producer partners and trading model
- Understand and participate effectively in our worker cooperative model
- Flexibility to engage in other tasks as needed by the organization
Benefits: 100% health & dental care coverage, vacation, holidays & sick days
Reports to: Western Sales Manager
Based in: Equal Exchange Retail Locations
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