Equal Exchange: Fairly Traded Gourmet Coffee, Tea & Chocolate
Equal Exchange: Fairly Traded Gourmet Coffee, Tea & Chocolate
Equal Exchange: Fairly Traded Gourmet Coffee, Tea & Chocolate
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Equal Exchange: Fairly Traded Gourmet Coffee, Tea & Chocolate
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Roasting & Quality Standards
How do we know we've got the best beans around?

Our farmer partners cultivate the finest quality Arabica beans in the world. The coffee is grown on land which the farmers proudly own and hope to one day pass on to their children. The special effort the farmers take to protect the soil and properly care for the surrounding environment comes through in the flavor in your cup. Our sourcing standards reflect our commitment to outstanding beans from inspiring people.

Quality Testing

Our quality control systems start with an inspection of the sample, direct from farmer co-operatives, to ensure the beans meet the strict requirements of specialty-grade coffee.

Our producer partners take representative samples from each lot of coffee ready for export in their warehouse. The samples are milled to remove the parchment and then sent to Equal Exchange for approval.

Each green coffee sample sent to Equal Exchange is put through a strict physical quality examination of the size, color, smell, density, the number of imperfections and the amount of moisture in the green coffee beans. If the sample does not fall within our adopted quality standards—those set by the Specialty Coffee Association of America (SCAA)—the lot of coffee will be rejected.

Each sample is then roasted to a cinnamon color in our double barrel Probat sample roaster. This style of roasting is required for tasting the sample through cupping. We use the internationally recognized cupping form of the SCAA, which is based on a 100-point system with 10 categories. This is similar to the system used for scoring wine, and highlights the outstanding characteristics that make coffee so special.

The objective of cupping is to identify the fine characteristics of a particular coffee through this lighter roast and to test the power and consistency of the sample. All coffee samples are cupped blindly to avoid bias.

Quality Feedback for our Producer Partners

Each year, our buying team makes numerous trips to visit our farmer partners and to investigate coffee crops. In the process of selecting coffees, we work with our producer partners to deepen the relationships and share in the evolution of a common vocabulary. We share important information about the U.S. market, and the farmers, in turn, share their experiences with us.

For each sample of green beans that we analyze, roast and cup, we send a report back to our producer partners. This is vital information for our producer partners and enables them to make changes, adjustments and improvements over time. The physical record of a particular imperfection, the way a coffee is roasted and the notes about a particularly unique characteristic in the cup are useful for the producers and deepen the bond between buyer and producer. Most coffee companies do not provide specific feedback to producers, instead they get a simple rejection of the coffee.

Read "Quality: Bean to Cup" for a look at the journey from the coffee nursery to the cup, exploring the deep and complex nature of the brew.
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